1 Information about us
1.1 Uniiformitee is a trading name of Mapac Group Limited, a company registered
in England and Wales under company number 00705055 and with our
registered office at 3 Long Acres, Willow Farm, Castle Donington, Derbyshire, DE74
2UG. Our main trading address is at Uniformitee,
6 Mowat Estate, Sandown Road,
Watford WD247UZ,, United
Kingdom. Our VAT number is GB 196 285 324
1.2 We operate the website at www.uniformitee.co.uk
2 Our Products
2.1 The images of the Products on our website, or in catalogues or other sales
literature, are for illustrative purposes only. Although we have made every
effort to display the colours accurately, we cannot guarantee accurate colour
reproduction. Your Products may vary slightly from those images.
2.2 The packaging of the Products may vary from that shown on
images on our website, or in catalogues or other sales literature.
2.3 Details, descriptions and specifications on our website, or in catalogues
or other sales literature, are intended as a guide to give a general
approximation of the goods.
2.4 All Products are subject to availability. We will inform
you as soon as possible if the Product you have ordered is not available. In
such circumstances you may either cancel your order or retain your order and we
will process your order as soon as we have the relevant Product in stock.
2.5 We reserve the right to stop selling, or make changes to the specification
of, the items shown on our website, catalogues, or other sales literature at
2.6 You are responsible for checking the accuracy of any order that you place,
and the completeness and accuracy of any specification which we may agree with
3 Our website and other materials
3.1 We are the owner or the licensee of all intellectual property rights in our
website, our catalogues, and any other materials that we may provide to you
from time to time (works). Those works are protected by intellectual property
laws and treaties around the world. All such rights are reserved.
3.2 You must not modify any paper or digital copies of any of the works in any
way, and you must not use any works or any illustrations, photographs, video,
audio sequences, graphics, or text in such works without our prior written
3.3 We do not guarantee that our website, or any content on it, will always be
available or be uninterrupted. Access to our website is permitted on a
temporary basis. We may suspend, withdraw, discontinue or change all or any
part of our website without notice. We will not be liable to you if for any
reason our website is unavailable at any time or for any period. We do not guarantee
that our site will be secure or free from bugs or viruses.
3.4 If you choose, or you are provided with, a user identification code,
password or any other piece of information
as part of our security procedures, you must treat such information
as confidential. You must not disclose it to any third party. We have the right
to disable any user identification code or password, whether chosen by you or
allocated by us, at any time, if in our reasonable opinion you have failed to
comply with any of the provisions of these Terms.
4 Bespoke Products
4.1 In the event that you require us to produce any Products to your
specification, you shall be responsible for ensuring that the accuracy and
correctness of that specification.
4.2 You agree that you have obtained all necessary licenses, consents, and
permissions required in order to commission us to supply bespoke Products to
4.3 If you are a business customer, you shall indemnify us
against all liabilities, costs, expenses, damages and losses (including any
direct, indirect or consequential losses, loss of profit, loss of reputation
and all interest, penalties and legal and other professional costs and
expenses) suffered or incurred by us in connection with any claim made against
us for actual or alleged infringement of a third party's intellectual property
rights arising out of or in connection with our use of any specification
provided by you. This clause 4.3 shall survive termination of the Contract.
4.4 For the avoidance of doubt, nothing in these Terms assigns any of our
intellectual property rights to you.
4.5 Where you require us to produce samples or test work for you, we reserve
the right to charge you a fee for such samples and test work and will agree the
amount of that fee with you in advance.
5 How we use your personal information
When you visit www.uniformitee.co.uk
or send e-mails to us, you are communicating
with us electronically. You consent to receive communications from us
electronically by way of reply or confirmation. We will communicate with you by
e-mail or by posting notices on this site. You agree that all agreements,
notices, disclosures and other communications that we provide to you
electronically satisfy any legal requirement that such communications be in
6 If you are a consumer
This clause 6 only applies if you are a consumer.
As a consumer, you have legal rights in relation to Products that are faulty or
not as described. Advice about your legal rights is available from your local
Citizens' Advice Bureau or Trading Standards office. Nothing in these Terms
will affect these legal rights.
7 If you are a business customer
This clause 7 only applies if you are a business.
7.1 If you are not a consumer, you confirm that you have
authority to bind any business on whose behalf you use our website to purchase
7.2 These Terms and any document expressly referred to in them constitute the
entire agreement between you and us and supersedes and extinguishes all
previous agreements, promises, assurances, warranties, representations and
understandings between us, whether written or oral, relating to its subject
7.3 You acknowledge that in entering into this Contract you do not rely on any
statement, representation, assurance or warranty (whether made innocently or
negligently) that is not set out in these Terms or any document expressly
referred to in them.
7.4 You and we agree that neither of us shall have any claim for
innocent or negligent misrepresentation or negligent misstatement based on any
statement in this Contract.
8 How the contract is formed between you and us
8.1 You are responsible for ensuring the accuracy and completeness of your
order before submitting it to us. Please take the time to read and check your
order before submitting it.
8.2 Please note that a Contract will only be formed between us when we
communicate our acceptance of your order, whether in writing or otherwise
(Order Confirmation) or, if no Order Confirmation is given, when we despatch
your order for delivery.
8.3 If we are unable to supply you with a Product, for example because that
Product is not in stock or no longer available or because of an error in the
price communicated to you as referred to in clause 14.5, we will
inform you of this by e-mail or
otherwise and we will not process your order. If you have already paid for the
Products, we will refund you the full amount as soon as possible.
9 Our right to vary these terms
9.1 We may revise these Terms from time to time for any reason.
9.2 Every time you order Products from us, the Terms in force at that time will
apply to the Contract between you and us.
9.3 Whenever we revise these Terms, the most up to date version of them will be
uploaded to our website, and printed in the next edition of our catalogues
and/or other printed materials.
10 Your consumer right of return and refund
This clause 10 only applies if you are a consumer.
10.1 If you are a consumer, you have a legal right to cancel a Contract during
the period set out below in clause 10.3. This means that during the relevant
period if you change your mind or for any other reason you decide you do not
want to keep a Product, you can notify us of your decision to cancel the
Contract and receive a refund. Advice about your legal right to cancel the
Contract is available from your local Citizens' Advice Bureau or Trading
10.2 However, this cancellation right does not apply in the case of any
custom-made products, or products made to your specification or clearly
10.3 You may cancel a Contract from the date when the Contract between us is
formed as set out in clause 8. If the Products have already been delivered to
you, you have a period of 30 (thirty) working days in which you may cancel,
starting from the day you receive the Products.
10.4 To cancel a Contract, please contact us in writing to tell us by sending
an e-mail to email@example.com
, by sending a letter to Uniformitee, 6 Mowat Estate, Sandown Road, Watford WD247UZ, or by
telephone. You may wish to keep a copy of your cancellation notification for
your own records. If you send us your cancellation notice by e-mail or by post,
then your cancellation is effective from the date you sent us the e-mail or
posted the letter to us.
10.5 You will receive a full refund of the price you paid for the Products. We
will process the refund due to you as soon as possible and, in any case, within
30 calendar days of the day on which you gave us notice of cancellation as
described in clause 10.4. If you returned the Products to us because they were
faulty or mis-described, please see clause 10.6.
10.6 If you have returned the Products to us under this clause 10 because they
are faulty or mis-described, we will refund the price of a defective Product in
full, any applicable delivery charges, and any reasonable costs you incur in
returning the item to us.
10.7 We refund you on the credit card or debit card used by you
10.8 If the Products were delivered to you:
10.8.1 you must return the Products to us at Uniformitee, 6 Mowat Estate,
Sandown Road, Watford WD247UZ, as soon as reasonably practicable;
10.8.2 unless the Products are faulty or not as described (in this case, see
clause 10.6), you will be responsible for the cost of returning the Products to
10.8.3 you have a legal obligation to keep the Products in your possession and
to take reasonable care of the Products while they are in your possession.
10.9 As a consumer, you will always have legal rights in
relation to Products that are faulty or not as described. These legal rights
are not affected by the returns policy in this clause 10 or these Terms. Advice
about your legal rights is available from your local Citizens' Advice Bureau or
Trading Standards office.
11 Our returns policy
11.1 In addition to any other rights which you may have, you may also return
Products to us in accordance with our Returns Policy, the details of which are
available at www.uniformitee.co.uk/returns
11.2 We want you to be fully satisfied with your purchase from Uniformitee.
If for any reason you wish to return or exchange an item, please ensure the
following conditions are met. You are returning an item within 30 days of
receiving it. We will not accept returns after this period unless faulty,
substitutes or wrongly described. Your return parcel includes a completed
Returns Form. Item is unworn, unwashed and in its original packaging. Item is
in the same condition as when you received it and in a resalable condition. We
cannot accept returns of garments that have been correctly personalised to your
instruction with embroidery printing or made to your design
11.3 You can use the original packaging that your item arrived in to
return it to us, if you wish. Ensure that you insert your completed Returns Form
along with the item that you are returning before sealing the package. Ensure
that the following address is clearly visible on the outside of the package:
Uniformitee, 6 Mowat Estate, Sandown
Road, Watford WD247UZ,
11.4 You can return any faulty, substituted or not as described item. You
can return any item that you are not happy with within 30 days of receipt
11.4.1 If the item has been worn or washed.
11.4.2 If the item has been correctly personalised to your instruction
with embroidery or print.
11.4.3 If the item has been made bespoke to your design. Please return
goods with a completed returns form.
11.5 You’ll usually get your refund within 10 working days of our receipt of
your package. We will either credit the card that you used to make payment for
your item, or we’ll credit your Uniformitee . If the returned items are faulty,
substituted or not as described, we will cover the postage costs. If the items
are just unwanted, we’ll refund the cost of the items, but not the postage
costs. Please call our customer service team on 01923255525 or e-mail firstname.lastname@example.org your request.
We can also arrange for our courier to collect your package for a fee of
11.6 Any delivery shortages or shipping damages must be reported to us
within 5 working days of receipt by contacting our customer services, telephone
01923255525. Proof of Delivery can be provided by us but, if required you
should request within 30 days of receiving our invoice by notifying our
customer services. Proof of delivery after 12 months and following the issuing
of statements and requests for payment can not be provided
12.1 Delivery charges of £10 ex vat will be applied to all orders under £100 ex
12.2 Unless you are a business customer and we have agreed that you will
collect the Products from our premises as set out in clause 12.6 below,
delivery will be completed when we deliver the Products to the address you gave
12.3 If no one is available at your address to take delivery, you will be
provided with instructions enabling you to rearrange delivery.
12.4 The Products will be your responsibility from the completion of delivery.
12.5 Any claim for non delivery of or damage to the goods in transit should be
made within seven days of the date of invoice for them; our liability in
respect of any such claim is limited at our option to replacement or refund of
12.6 You own the Products once we have received payment in full, including all
applicable delivery charges.
12.7 If you are a business customer and we agree that you will collect the
Products from our premises, the following terms shall apply:
12.7.1 You shall collect the Products within 3 business days of being notified
that the Products are ready for collection;
12.7.2 If you fail to accept delivery of the Products within 3
business days of being notified that they are ready, then, except where such
failure or delay is caused by an Event Outside Our Control or our failure to
comply with our obligations under the Contract:
(a) delivery of the Products shall be deemed to have been completed at 9.00 am
on the third business day after the day on which we notified you that the
Products were ready; and
(b) we shall store the Products until delivery takes place, and charge you for
all related costs and expenses (including insurance).
12.7.3 If 10 business days after the day on which we notified you that the
Products were ready for delivery you have not accepted delivery of them, we may
resell or otherwise dispose of part or all of the Products and,
after deducting reasonable storage and selling costs, account to you for any
excess over the price of the Products or charge you for any shortfall below the
price of the Products.
13 International delivery
13.1 Please note that we do not currently offer a delivery services outside of
from our website. If you would like to place an order for delivery outside of
please contact us on email@example.com
or using the contact details available on the Contact Us page on our website at
13.2 In the event that we agree to deliver Products to you at a location
outside of the UK,
the following terms shall apply:
13.2.1 Unless with otherwise agree with you in writing, you will be responsible
for payment of any import duties and taxes. Please contact your local customs
office for further information
before placing your order.
13.2.2 You must comply with all applicable laws and regulations of the country
for which the Products are destined. We will not be liable or responsible if
you break any such law.
14 Price of products and delivery charges
14.1 The prices of the Products will be as quoted on our website, in our
catalogue, or in any other sales literature which we may provide to you from
time to time. We take all reasonable care to ensure that the prices of Products
are correct at the time when the relevant information
was provided to you. However if we discover an error in the price of Product(s)
you ordered, please see clause 14.5 for what happens in this event.
14.2 Prices for our Products may change from time to time, but changes will not
affect any order which we have confirmed with an Order Confirmation.
14.3 In our catalogue, unless otherwise specified our prices are exclusive of
VAT. Where any of our prices are communicated without specifying whether the
price is inclusive or exclusive of VAT, the price excludes VAT (where
applicable) at the applicable current rate chargeable in the UK for the time
being. If the rate of VAT changes between the date of your order
and the date of delivery, we will adjust the VAT you pay, unless you have
already paid for the Products in full before the change in VAT takes effect.
14.4 The price of a Product does not include delivery charges. Our delivery
charges will be as quoted on our website, in our catalogue, or in any other
sales literature which we may provide to you from time to time. The delivery
options which are currently available to you in respect of orders placed on our
website are set out on our website at www.uniformitee.co.uk/delivery.
14.5 We stock a large number of Products. It is always possible that, despite
our reasonable efforts, some of the Products on our website may be incorrectly
priced. If we discover an error in the price of the Products you have ordered
we will inform you of this error and
we will give you the option of continuing to purchase the Product at the
correct price or cancelling your order. We will not process your order until we
have your instructions. If we are unable to contact you using the contact
details you provided during the order process, we will treat the order as
cancelled and notify you in writing.
14.6 Threshold for free delivery is calculated using the net amount of the
order, after any discounts have been applied.
15 How to pay
15.1 Unless we otherwise agree in writing, you can only pay for Products using
a debit card or credit card or by cheque (if placing an order by post). We
accept the following cards: Visa, Maestro, Connect, MasterCard and Delta.
15.2 Unless we agree a credit facility with you, payment for the Products and
all applicable delivery charges is required in advance.
15.3 Please contact us using the contact details available on the Contact Us
page on our website at www.uniformitee.co.uk/contact-us
if you would like to discuss the possibility of arranging a credit facility.
15.4 If you are a business customer and have not made any
payment due to us under the Contract by the due date for payment:
15.4.1 We may suspend or cancel future deliveries of Products;
15.4.2 We may cancel any discount offered to you;
15.4.3 You shall pay interest on the overdue amount at the rate of 8% per annum
above the Bank Rate of the Bank of England from time to time. Such interest
shall accrue on a daily basis from the due date until actual payment of the
overdue amount, whether before or after judgment. You shall pay us interest
together with the overdue amount; and
15.4.4 We may charge you a reasonable administration fee in respect of any
costs incurred by us in relation to the collection of any payment which is due
to us and which you have not paid within 45 days of the due date for payment.
16 Our warranty for the Products
16.1 We provide a warranty that on the date of delivery the Products shall be
free from material defects. However, this warranty does not apply in the
circumstances described in clause 16.2.
16.2 The warranty in clause 16.1 does not apply to any defect in
the Products arising from:
16.2.1 fair wear and tear;
16.2.2 wilful damage, abnormal storage or working conditions, accident,
negligence by you or by any third party;
16.2.3 if you fail to use the Products for their intended purpose, or if you
use them other than in accordance with any care or usage instructions
16.2.4 any alteration, repair, or modification carried out by you or by a third
party; or 16.2.5 any specification provided by you.
16.3 If you are a consumer, this warranty is in addition to your legal rights
in relation to Products that are faulty or not as described. Advice about your
legal rights is available from your local Citizens' Advice Bureau or Trading
17 Our liability if you are a business
This clause 17 only applies if you are a business customer.
17.1 We only supply the Products for internal use by your business, and you
agree not to use the Product for any re-sale purposes.
17.2 Nothing in these Terms limit or exclude our liability for:
17.2.1 death or personal injury caused by our negligence;
17.2.2 fraud or fraudulent misrepresentation;
17.2.3 breach of the terms implied by section 12 of the Sale of Goods Act 1979
(title and quiet possession); or
17.2.4 defective products under the Consumer Protection Act 1987.
17.3 Subject to clause 17.2, we will under no circumstances whatever be liable
to you, whether in contract, tort (including negligence), breach of statutory
duty, or otherwise howsoever arising for:
17.3.1 any loss of profits, sales, business, or revenue;
17.3.2 loss or corruption of data, information
17.3.3 loss of business opportunity;
17.3.4 loss of anticipated savings;
17.3.5 loss of goodwill; or
17.3.6 any indirect or consequential loss.
17.4 Subject to clause 17.2 and clause 17.3 , our total liability to you in
respect of all other losses arising under or in connection with the Contract,
whether in contract, tort (including negligence), breach of statutory duty, or
otherwise howsoever arising, shall in no circumstances exceed 120% of the price
paid by you for the Products.
17.5 Except as expressly stated in these Terms, we do not give any
representation, warranties or undertakings in relation to the Products. Any
representation, condition or warranty which might be implied or incorporated
into these Terms by statute, common law or otherwise is excluded to the fullest
extent permitted by law. In particular, we will not be responsible for ensuring
that the Products are suitable for your purposes.
18 Our liability if you are a consumer
This clause 18 only applies if you are a consumer.
18.1 If we fail to comply with these Terms, we are responsible for loss or
damage you suffer that is a foreseeable result of our breach of these Terms or
our negligence, but we are not responsible for any loss or damage that is not
foreseeable. Loss or damage is foreseeable if they were an obvious consequence
of our breach or if they were contemplated by you and us at the time we entered
into the Contract.
18.2 We only supply the Products for domestic and private use.
You agree not to use the product for any commercial, business or re-sale
purposes, and we have no liability to you for any loss of profit, loss of
revenue, loss of business, business interruption, or loss of business
18.3 We do not in any way exclude or limit our liability for:
18.3.1 death or personal injury caused by our negligence;
18.3.2 fraud or fraudulent misrepresentation;
18.3.3 any breach of the terms implied by section 12 of the Sale of Goods Act
1979 (title and quiet possession);
18.3.4 any breach of the terms implied by section 13 to 15 of the Sale of Goods
Act 1979 (description, satisfactory quality, fitness for purpose and samples);
18.3.5 defective products under the Consumer Protection Act 1987.
19 Events outside our control
19.1 We will not be liable or responsible for any failure to perform, or delay
in performance of, any of our obligations under a Contract that is caused by an
Event Outside Our Control. An Event Outside Our Control is defined below in
19.2 An Event Outside Our Control means any act or event beyond
our reasonable control, including without limitation strikes, lock-outs or
other industrial action by third parties, civil commotion, riot, invasion,
terrorist attack or threat of terrorist attack, war (whether declared or not)
or threat or preparation for war, fire, explosion, storm, flood, earthquake,
subsidence, epidemic or other natural disaster, or failure of public or private
telecommunications networks or impossibility of the use of railways, shipping,
aircraft, motor transport or other means of public or private transport.
19.3 If an Event Outside Our Control takes place that affects the performance
of our obligations under a Contract:
19.3.1 we will contact you as soon as reasonably possible to notify you; and
19.3.2 our obligations under a Contract will be suspended and the time for
performance of our obligations will be extended for the duration of the Event
Outside Our Control. Where the Event Outside Our Control affects our delivery
of Products to you, we will arrange a new delivery date with you after the
Event Outside Our Control is over.
20 Communications between us
20.1 When we refer, in these Terms, to "in writing", this will
20.2 If you are a consumer:
20.2.1 To cancel a Contract in accordance with your legal right to do so as set
out in clause 10, you must contact us by telephone or by sending an e-mail to firstname.lastname@example.org
or by sending a letter to at Uniformitee, 6
Mowat Estate, Sandown Road, Watford WD247UZ,, United Kingdom. You may wish to
keep a copy of your cancellation notification for your own records. If you send
us your cancellation notice by e-mail or by post, then your cancellation is
effective from the date you sent us the e-mail or posted the letter to us.
20.2.2 If you wish to contact us in writing for any other reason, you can send
this to us by pre-paid post to at Uniformitee, 6 Mowat Estate, Sandown Road,
Watford WD247UZ,, United Kingdom or by email to email@example.com. You can
always contact us using our Customer Services telephone line, the details for
which are available on our website at www.uniformitee.co.uk.
20.3 If we have to contact you or give you notice in writing, we
will do so by e-mail or by pre-paid post to the address you provide to us in
20.4 If you are a business:
20.4.1 Any notice or other communication given by you to us, or by us to you,
under or in connection with the Contract shall be in writing and shall be
delivered personally, sent by pre-paid first class post or other next working
day delivery service, e-mail, or posted on our website.
20.4.2 A notice or other communication shall be deemed to have been received:
if delivered personally, when left at our main trading address as set out in
clause 1.1 above; if sent by pre-paid first class post or other next working
day delivery service, at 9.00 am on the second business day after posting; if
sent by e-mail, one business day after transmission; or, if posted on our
20.4.3 In proving the service of any notice, it will be sufficient to prove, in
the case of a letter, that such letter was properly addressed, stamped and
placed in the post and, in the case of an e-mail, that such e-mail was sent to
the specified e-mail address of the addressee.
20.4.4 The provisions of this clause shall not apply to the service of any
proceedings or other documents in any legal action.
21 Other important terms
21.1 We may transfer our rights and obligations under a Contract to another
organisation, but this will not affect your rights or our obligations under
21.2 You may only transfer your rights or your obligations under these Terms to
another person if we agree in writing.
21.3 This contract is between you and us. No other person shall have any rights
to enforce any of its terms, whether under the Contracts (Rights of Third
Parties Act) 1999 or otherwise.
21.4 Each of the paragraphs of these Terms operates separately. If any court or
relevant authority decides that any of them are unlawful or unenforceable, the
remaining paragraphs will remain in full force and effect.
21.5 If we fail to insist that you perform any of your obligations under these
Terms, or if we do not enforce our rights against you, or if we delay in doing
so, that will not mean that we have waived our rights against you and will not
mean that you do not have to comply with those obligations. If we do waive a
default by you, we will only do so in writing, and that will not mean that we
will automatically waive any later default by you.
21.6 If you are a consumer, please note that these Terms are governed by
English law. This means a Contract for the purchase of Products and any dispute
or claim arising out of or in connection with it will be governed by English
law. You and we both agree to that the courts of England
will have non-exclusive jurisdiction. However, if you are a resident of Northern Ireland you may also bring proceedings
in Northern Ireland, and if
you are a resident of Scotland,
you may also bring proceedings in Scotland.
21.7 If you are a business customer, a Contract and any dispute or claim arising
out of or in connection with it or its subject matter or formation (including
non-contractual disputes or claims) shall be governed by and construed in
accordance with the law of England
21.8 If you are a business customer, we both irrevocably agree that the courts
of England and Wales shall
have exclusive jurisdiction to settle any dispute or claim arising out of or in
connection with a Contract or its subject matter or formation (including
non-contractual disputes or claims).