1 Information about us
1.1 Uniiformitee is a trading name of Mapac Group Limited, a company registered in England and Wales under company number 00705055 and with our registered office at 3 Long Acres, Willow Farm, Castle Donington, Derbyshire, DE74 2UG. Our main trading address is at Uniformitee, 6 Mowat Estate, Sandown Road, Watford WD247UZ,, United Kingdom. Our VAT number is GB 196 285 324
1.2 We operate the website at www.uniformitee.co.uk

2 Our Products
2.1 The images of the Products on our website, or in catalogues or other sales literature, are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee accurate colour reproduction. Your Products may vary slightly from those images.
2.2 The packaging of the Products may vary from that shown on images on our website, or in catalogues or other sales literature.
2.3 Details, descriptions and specifications on our website, or in catalogues or other sales literature, are intended as a guide to give a general approximation of the goods.
2.4 All Products are subject to availability. We will inform you as soon as possible if the Product you have ordered is not available. In such circumstances you may either cancel your order or retain your order and we will process your order as soon as we have the relevant Product in stock.
2.5 We reserve the right to stop selling, or make changes to the specification of, the items shown on our website, catalogues, or other sales literature at any time.
2.6 You are responsible for checking the accuracy of any order that you place, and the completeness and accuracy of any specification which we may agree with you.

3 Our website and other materials
3.1 We are the owner or the licensee of all intellectual property rights in our website, our catalogues, and any other materials that we may provide to you from time to time (works). Those works are protected by intellectual property laws and treaties around the world. All such rights are reserved.
3.2 You must not modify any paper or digital copies of any of the works in any way, and you must not use any works or any illustrations, photographs, video, audio sequences, graphics, or text in such works without our prior written consent.
3.3 We do not guarantee that our website, or any content on it, will always be available or be uninterrupted. Access to our website is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our website without notice. We will not be liable to you if for any reason our website is unavailable at any time or for any period. We do not guarantee that our site will be secure or free from bugs or viruses.
3.4 If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these Terms.

4 Bespoke Products
4.1 In the event that you require us to produce any Products to your specification, you shall be responsible for ensuring that the accuracy and correctness of that specification.
4.2 You agree that you have obtained all necessary licenses, consents, and permissions required in order to commission us to supply bespoke Products to you.
4.3 If you are a business customer, you shall indemnify us against all liabilities, costs, expenses, damages and losses (including any direct, indirect or consequential losses, loss of profit, loss of reputation and all interest, penalties and legal and other professional costs and expenses) suffered or incurred by us in connection with any claim made against us for actual or alleged infringement of a third party's intellectual property rights arising out of or in connection with our use of any specification provided by you. This clause 4.3 shall survive termination of the Contract.
4.4 For the avoidance of doubt, nothing in these Terms assigns any of our intellectual property rights to you.
4.5 Where you require us to produce samples or test work for you, we reserve the right to charge you a fee for such samples and test work and will agree the amount of that fee with you in advance.

5 How we use your personal information
When you visit www.uniformitee.co.uk   or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically by way of reply or confirmation. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

6 If you are a consumer
This clause 6 only applies if you are a consumer.
As a consumer, you have legal rights in relation to Products that are faulty or not as described. Advice about your legal rights is available from your local Citizens' Advice Bureau or Trading Standards office. Nothing in these Terms will affect these legal rights.

7 If you are a business customer
This clause 7 only applies if you are a business.
7.1 If you are not a consumer, you confirm that you have authority to bind any business on whose behalf you use our website to purchase Products.
7.2 These Terms and any document expressly referred to in them constitute the entire agreement between you and us and supersedes and extinguishes all previous agreements, promises, assurances, warranties, representations and understandings between us, whether written or oral, relating to its subject matter.
7.3 You acknowledge that in entering into this Contract you do not rely on any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in these Terms or any document expressly referred to in them.
7.4 You and we agree that neither of us shall have any claim for innocent or negligent misrepresentation or negligent misstatement based on any statement in this Contract.

8 How the contract is formed between you and us
8.1 You are responsible for ensuring the accuracy and completeness of your order before submitting it to us. Please take the time to read and check your order before submitting it.
8.2 Please note that a Contract will only be formed between us when we communicate our acceptance of your order, whether in writing or otherwise (Order Confirmation) or, if no Order Confirmation is given, when we despatch your order for delivery.
8.3 If we are unable to supply you with a Product, for example because that Product is not in stock or no longer available or because of an error in the price communicated to you as referred to in clause 14.5, we will inform you of this by e-mail or otherwise and we will not process your order. If you have already paid for the Products, we will refund you the full amount as soon as possible.

9 Our right to vary these terms
9.1 We may revise these Terms from time to time for any reason.
9.2 Every time you order Products from us, the Terms in force at that time will apply to the Contract between you and us.
9.3 Whenever we revise these Terms, the most up to date version of them will be uploaded to our website, and printed in the next edition of our catalogues and/or other printed materials.

10 Your consumer right of return and refund
This clause 10 only applies if you are a consumer.
10.1 If you are a consumer, you have a legal right to cancel a Contract during the period set out below in clause 10.3. This means that during the relevant period if you change your mind or for any other reason you decide you do not want to keep a Product, you can notify us of your decision to cancel the Contract and receive a refund. Advice about your legal right to cancel the Contract is available from your local Citizens' Advice Bureau or Trading Standards office.
10.2 However, this cancellation right does not apply in the case of any custom-made products, or products made to your specification or clearly personalised.
10.3 You may cancel a Contract from the date when the Contract between us is formed as set out in clause 8. If the Products have already been delivered to you, you have a period of 30 (thirty) working days in which you may cancel, starting from the day you receive the Products.
10.4 To cancel a Contract, please contact us in writing to tell us by sending an e-mail to sales@uniformitee.co.uk , by sending a letter to Uniformitee, 6 Mowat Estate, Sandown Road, Watford WD247UZ, or by telephone. You may wish to keep a copy of your cancellation notification for your own records. If you send us your cancellation notice by e-mail or by post, then your cancellation is effective from the date you sent us the e-mail or posted the letter to us.
10.5 You will receive a full refund of the price you paid for the Products. We will process the refund due to you as soon as possible and, in any case, within 30 calendar days of the day on which you gave us notice of cancellation as described in clause 10.4. If you returned the Products to us because they were faulty or mis-described, please see clause 10.6.
10.6 If you have returned the Products to us under this clause 10 because they are faulty or mis-described, we will refund the price of a defective Product in full, any applicable delivery charges, and any reasonable costs you incur in returning the item to us.
10.7 We refund you on the credit card or debit card used by you to pay.
10.8 If the Products were delivered to you:
10.8.1 you must return the Products to us at Uniformitee, 6 Mowat Estate, Sandown Road, Watford WD247UZ, as soon as reasonably practicable;
10.8.2 unless the Products are faulty or not as described (in this case, see clause 10.6), you will be responsible for the cost of returning the Products to us;
10.8.3 you have a legal obligation to keep the Products in your possession and to take reasonable care of the Products while they are in your possession.
10.9 As a consumer, you will always have legal rights in relation to Products that are faulty or not as described. These legal rights are not affected by the returns policy in this clause 10 or these Terms. Advice about your legal rights is available from your local Citizens' Advice Bureau or Trading Standards office.

11 Our returns policy
11.1 In addition to any other rights which you may have, you may also return Products to us in accordance with our Returns Policy, the details of which are available at www.uniformitee.co.uk/returns  
11.2 We want you to be fully satisfied with your purchase from Uniformitee. If for any reason you wish to return or exchange an item, please ensure the following conditions are met. You are returning an item within 30 days of receiving it. We will not accept returns after this period unless faulty, substitutes or wrongly described. Your return parcel includes a completed Returns Form. Item is unworn, unwashed and in its original packaging. Item is in the same condition as when you received it and in a resalable condition. We cannot accept returns of garments that have been correctly personalised to your instruction with embroidery printing or made to your design
11.3 You can use the original packaging that your item arrived in to return it to us, if you wish. Ensure that you insert your completed Returns Form along with the item that you are returning before sealing the package. Ensure that the following address is clearly visible on the outside of the package: Uniformitee, 6 Mowat Estate, Sandown Road, Watford WD247UZ,
11.4 You can return any faulty, substituted or not as described item. You can return any item that you are not happy with within 30 days of receipt except:
11.4.1 If the item has been worn or washed.
11.4.2 If the item has been correctly personalised to your instruction with embroidery or print.
11.4.3 If the item has been made bespoke to your design. Please return goods with a completed returns form.
11.5 You’ll usually get your refund within 10 working days of our receipt of your package. We will either credit the card that you used to make payment for your item, or we’ll credit your Uniformitee . If the returned items are faulty, substituted or not as described, we will cover the postage costs. If the items are just unwanted, we’ll refund the cost of the items, but not the postage costs. Please call our customer service team on 01923255525 or e-mail sales@uniformitee.co.uk your request. We can also arrange for our courier to collect your package for a fee of £4.00+VAT.
11.6 Any delivery shortages or shipping damages must be reported to us within 5 working days of receipt by contacting our customer services, telephone 01923255525. Proof of Delivery can be provided by us but, if required you should request within 30 days of receiving our invoice by notifying our customer services. Proof of delivery after 12 months and following the issuing of statements and requests for payment can not be provided

12 Delivery
12.1 Delivery charges of £10 ex vat will be applied to all orders under £100 ex vat.
12.2 Unless you are a business customer and we have agreed that you will collect the Products from our premises as set out in clause 12.6 below, delivery will be completed when we deliver the Products to the address you gave us.
12.3 If no one is available at your address to take delivery, you will be provided with instructions enabling you to rearrange delivery.
12.4 The Products will be your responsibility from the completion of delivery.
12.5 Any claim for non delivery of or damage to the goods in transit should be made within seven days of the date of invoice for them; our liability in respect of any such claim is limited at our option to replacement or refund of price
12.6 You own the Products once we have received payment in full, including all applicable delivery charges.
12.7 If you are a business customer and we agree that you will collect the Products from our premises, the following terms shall apply:
12.7.1 You shall collect the Products within 3 business days of being notified that the Products are ready for collection;
12.7.2 If you fail to accept delivery of the Products within 3 business days of being notified that they are ready, then, except where such failure or delay is caused by an Event Outside Our Control or our failure to comply with our obligations under the Contract:
(a) delivery of the Products shall be deemed to have been completed at 9.00 am on the third business day after the day on which we notified you that the Products were ready; and
(b) we shall store the Products until delivery takes place, and charge you for all related costs and expenses (including insurance).
12.7.3 If 10 business days after the day on which we notified you that the Products were ready for delivery you have not accepted delivery of them, we may resell or otherwise dispose of part or all of the Products and, after deducting reasonable storage and selling costs, account to you for any excess over the price of the Products or charge you for any shortfall below the price of the Products.

13 International delivery
13.1 Please note that we do not currently offer a delivery services outside of the UK from our website. If you would like to place an order for delivery outside of the UK, please contact us on sales@uniformitee.co.uk or using the contact details available on the Contact Us page on our website at www.uniformitee.co.uk.
13.2 In the event that we agree to deliver Products to you at a location outside of the UK, the following terms shall apply:
13.2.1 Unless with otherwise agree with you in writing, you will be responsible for payment of any import duties and taxes. Please contact your local customs office for further information before placing your order.
13.2.2 You must comply with all applicable laws and regulations of the country for which the Products are destined. We will not be liable or responsible if you break any such law.

14 Price of products and delivery charges
14.1 The prices of the Products will be as quoted on our website, in our catalogue, or in any other sales literature which we may provide to you from time to time. We take all reasonable care to ensure that the prices of Products are correct at the time when the relevant information was provided to you. However if we discover an error in the price of Product(s) you ordered, please see clause 14.5 for what happens in this event.
14.2 Prices for our Products may change from time to time, but changes will not affect any order which we have confirmed with an Order Confirmation.
14.3 In our catalogue, unless otherwise specified our prices are exclusive of VAT. Where any of our prices are communicated without specifying whether the price is inclusive or exclusive of VAT, the price excludes VAT (where applicable) at the applicable current rate chargeable in the UK for the time being. If the rate of VAT changes between the date of your order and the date of delivery, we will adjust the VAT you pay, unless you have already paid for the Products in full before the change in VAT takes effect.
14.4 The price of a Product does not include delivery charges. Our delivery charges will be as quoted on our website, in our catalogue, or in any other sales literature which we may provide to you from time to time. The delivery options which are currently available to you in respect of orders placed on our website are set out on our website at www.uniformitee.co.uk/delivery.
14.5 We stock a large number of Products. It is always possible that, despite our reasonable efforts, some of the Products on our website may be incorrectly priced. If we discover an error in the price of the Products you have ordered we will inform you of this error and we will give you the option of continuing to purchase the Product at the correct price or cancelling your order. We will not process your order until we have your instructions. If we are unable to contact you using the contact details you provided during the order process, we will treat the order as cancelled and notify you in writing.
14.6 Threshold for free delivery is calculated using the net amount of the order, after any discounts have been applied.

15 How to pay
15.1 Unless we otherwise agree in writing, you can only pay for Products using a debit card or credit card or by cheque (if placing an order by post). We accept the following cards: Visa, Maestro, Connect, MasterCard and Delta.
15.2 Unless we agree a credit facility with you, payment for the Products and all applicable delivery charges is required in advance.
15.3 Please contact us using the contact details available on the Contact Us page on our website at www.uniformitee.co.uk/contact-us if you would like to discuss the possibility of arranging a credit facility.
15.4 If you are a business customer and have not made any payment due to us under the Contract by the due date for payment:
15.4.1 We may suspend or cancel future deliveries of Products;
15.4.2 We may cancel any discount offered to you;
15.4.3 You shall pay interest on the overdue amount at the rate of 8% per annum above the Bank Rate of the Bank of England from time to time. Such interest shall accrue on a daily basis from the due date until actual payment of the overdue amount, whether before or after judgment. You shall pay us interest together with the overdue amount; and
15.4.4 We may charge you a reasonable administration fee in respect of any costs incurred by us in relation to the collection of any payment which is due to us and which you have not paid within 45 days of the due date for payment.

16 Our warranty for the Products
16.1 We provide a warranty that on the date of delivery the Products shall be free from material defects. However, this warranty does not apply in the circumstances described in clause 16.2.
16.2 The warranty in clause 16.1 does not apply to any defect in the Products arising from:
16.2.1 fair wear and tear;
16.2.2 wilful damage, abnormal storage or working conditions, accident, negligence by you or by any third party;
16.2.3 if you fail to use the Products for their intended purpose, or if you use them other than in accordance with any care or usage instructions accompanying them;
16.2.4 any alteration, repair, or modification carried out by you or by a third party; or 16.2.5 any specification provided by you.
16.3 If you are a consumer, this warranty is in addition to your legal rights in relation to Products that are faulty or not as described. Advice about your legal rights is available from your local Citizens' Advice Bureau or Trading Standards office.

17 Our liability if you are a business
This clause 17 only applies if you are a business customer.
17.1 We only supply the Products for internal use by your business, and you agree not to use the Product for any re-sale purposes.
17.2 Nothing in these Terms limit or exclude our liability for:
17.2.1 death or personal injury caused by our negligence;
17.2.2 fraud or fraudulent misrepresentation;
17.2.3 breach of the terms implied by section 12 of the Sale of Goods Act 1979 (title and quiet possession); or
17.2.4 defective products under the Consumer Protection Act 1987.
17.3 Subject to clause 17.2, we will under no circumstances whatever be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise howsoever arising for:
17.3.1 any loss of profits, sales, business, or revenue;
17.3.2 loss or corruption of data, information or software;
17.3.3 loss of business opportunity;
17.3.4 loss of anticipated savings;
17.3.5 loss of goodwill; or
17.3.6 any indirect or consequential loss.
17.4 Subject to clause 17.2 and clause 17.3 , our total liability to you in respect of all other losses arising under or in connection with the Contract, whether in contract, tort (including negligence), breach of statutory duty, or otherwise howsoever arising, shall in no circumstances exceed 120% of the price paid by you for the Products.
17.5 Except as expressly stated in these Terms, we do not give any representation, warranties or undertakings in relation to the Products. Any representation, condition or warranty which might be implied or incorporated into these Terms by statute, common law or otherwise is excluded to the fullest extent permitted by law. In particular, we will not be responsible for ensuring that the Products are suitable for your purposes.

18 Our liability if you are a consumer
This clause 18 only applies if you are a consumer.
18.1 If we fail to comply with these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms or our negligence, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if they were an obvious consequence of our breach or if they were contemplated by you and us at the time we entered into the Contract.
18.2 We only supply the Products for domestic and private use. You agree not to use the product for any commercial, business or re-sale purposes, and we have no liability to you for any loss of profit, loss of revenue, loss of business, business interruption, or loss of business opportunity.
18.3 We do not in any way exclude or limit our liability for:
18.3.1 death or personal injury caused by our negligence;
18.3.2 fraud or fraudulent misrepresentation;
18.3.3 any breach of the terms implied by section 12 of the Sale of Goods Act 1979 (title and quiet possession);
18.3.4 any breach of the terms implied by section 13 to 15 of the Sale of Goods Act 1979 (description, satisfactory quality, fitness for purpose and samples); and
18.3.5 defective products under the Consumer Protection Act 1987.

19 Events outside our control
19.1 We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by an Event Outside Our Control. An Event Outside Our Control is defined below in clause 19.2.
19.2 An Event Outside Our Control means any act or event beyond our reasonable control, including without limitation strikes, lock-outs or other industrial action by third parties, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster, or failure of public or private telecommunications networks or impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.
19.3 If an Event Outside Our Control takes place that affects the performance of our obligations under a Contract:
19.3.1 we will contact you as soon as reasonably possible to notify you; and
19.3.2 our obligations under a Contract will be suspended and the time for performance of our obligations will be extended for the duration of the Event Outside Our Control. Where the Event Outside Our Control affects our delivery of Products to you, we will arrange a new delivery date with you after the Event Outside Our Control is over.

20 Communications between us
20.1 When we refer, in these Terms, to "in writing", this will include e-mail.
20.2 If you are a consumer:
20.2.1 To cancel a Contract in accordance with your legal right to do so as set out in clause 10, you must contact us by telephone or by sending an e-mail to sales@uniformitee.co.uk  or by sending a letter to at Uniformitee, 6 Mowat Estate, Sandown Road, Watford WD247UZ,, United Kingdom. You may wish to keep a copy of your cancellation notification for your own records. If you send us your cancellation notice by e-mail or by post, then your cancellation is effective from the date you sent us the e-mail or posted the letter to us.
20.2.2 If you wish to contact us in writing for any other reason, you can send this to us by pre-paid post to at Uniformitee, 6 Mowat Estate, Sandown Road, Watford WD247UZ,, United Kingdom or by email to sales@uniformitee.co.uk. You can always contact us using our Customer Services telephone line, the details for which are available on our website at www.uniformitee.co.uk.
20.3 If we have to contact you or give you notice in writing, we will do so by e-mail or by pre-paid post to the address you provide to us in your order.
20.4 If you are a business:
20.4.1 Any notice or other communication given by you to us, or by us to you, under or in connection with the Contract shall be in writing and shall be delivered personally, sent by pre-paid first class post or other next working day delivery service, e-mail, or posted on our website.
20.4.2 A notice or other communication shall be deemed to have been received: if delivered personally, when left at our main trading address as set out in clause 1.1 above; if sent by pre-paid first class post or other next working day delivery service, at 9.00 am on the second business day after posting; if sent by e-mail, one business day after transmission; or, if posted on our website, immediately.
20.4.3 In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail, that such e-mail was sent to the specified e-mail address of the addressee.
20.4.4 The provisions of this clause shall not apply to the service of any proceedings or other documents in any legal action.

21 Other important terms
21.1 We may transfer our rights and obligations under a Contract to another organisation, but this will not affect your rights or our obligations under these Terms.
21.2 You may only transfer your rights or your obligations under these Terms to another person if we agree in writing.
21.3 This contract is between you and us. No other person shall have any rights to enforce any of its terms, whether under the Contracts (Rights of Third Parties Act) 1999 or otherwise.
21.4 Each of the paragraphs of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs will remain in full force and effect.
21.5 If we fail to insist that you perform any of your obligations under these Terms, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.
21.6 If you are a consumer, please note that these Terms are governed by English law. This means a Contract for the purchase of Products and any dispute or claim arising out of or in connection with it will be governed by English law. You and we both agree to that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident of Scotland, you may also bring proceedings in Scotland.
21.7 If you are a business customer, a Contract and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.
21.8 If you are a business customer, we both irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with a Contract or its subject matter or formation (including non-contractual disputes or claims).